In Google Chrome
Open Chrome on your computer.
In the top right corner, click the three gray dots.
Select “Clear browsing data…”
Choose the Basic or Advanced tab.
Pick a time range (for example, Last hour or All time).
Select the items you’d like to clear.
Click Clear data.
In Safari (Mac Only)
Open Safari on your computer.
In the top left corner, click Safari, then choose “Clear History…”
Select a time range (for example, Last Hour or Today).
Click Clear History.
Best Browser for Senior Sign
We recommend using the latest version of Google Chrome on your phone, tablet, or computer for the smoothest experience.
To Update Google Chrome on a Computer
Open Chrome.
Click the three gray dots in the top right.
Hover over Help, then click “About Google Chrome.”
Chrome will tell you if an update is available.
To Update Chrome on a Phone or Tablet
iPhone/iPad: Open the App Store
Android: Open the Google Play Store
Then check for any Chrome updates.
Resetting Your Password
Where to Log In
Residents or family signing for a resident: go to res.seniorsign.com
Community staff: go to comm.seniorsign.com
How to Reset Your Password
On the login page, click Reset Password.
Enter the email address connected to your account.
Click Reset Password again.
Check your email for a link to create a new password.
If you don’t see it, check your spam or junk folder.
If you’re helping a resident and don’t know which email was used, please contact the community to confirm.
Whitelisting Senior Sign (For Secured Networks)
If your network is heavily protected, you may need your IT team to whitelist these websites:
seniorsign.com
comm.seniorsign.com
res.seniorsign.com
Other Reasons You May Have Trouble Logging In
You might experience issues if:
You’re using a VPN, or
Your internet connection is weak or unstable
These can block or slow down the Senior Sign website.